Real people answer your calls and are available for your questions. Same goes for your patients with billing questions. We devote our time and knowledge to you, our client! Medical Billing in Altoona.
What does this mean for you?
The last 15 years have shown more regulatory changes than the last 100 years of health care reform, combined. When it comes to RCM, more health care organizations are finding themselves having to do more with less.
Due to increasing pressures, more practices and health systems are choosing to outsource RCM services. PRMS RCM services offer a true partnership for our clients, a shared responsibility and accountability, and proves that we are invested in our clients’ success beyond any of our competitors. By integrating people, process and technology, we help our clients improve workflow efficiencies, meet organizational metrics and control their cost to collect.
We made the switch to PRMS Kareo Billing Services in June 2017. I have heard industry stories of problems and delays when changing from one billing company to another, so we had a few concerns going into the process. Many billing companies can handle the normal day-to-day work flow, but we brought a significant amount of baggage to the process. Our previous biller had significant gaps in posting received checks in the billing system, so our patient Accounts Receivable was in bad shape. There were significant problems with claims that had not been corrected and re-billed. There had been a lack of feedback on problem issues…. and without realizing the problem, we had been committing errors over and over again. From the start, the PRMS Billing team that was working with us went into a full project management to get our account cleaned up. Communication immediately improved, and we initially had a weekly meeting to review the positive things that had been corrected and the areas to continue working on. Our billing collections increased the first month we started with the PRMS team, and have continued to grow from that point. It’s not only the higher percentage on initial claims, the rebilling of past problems, but the feedback process identified several things that we were not billing for and are average/$ per patient has increased. Office Administrator, Pittsburgh PA
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We love our customers, so feel free to visit during normal business hours. Local to Altoona PA but we travel within 200 miles of Altoona. Pittsburgh PA, Harrisburg PA, Philadelphia PA to name a few.
601 Valley View Blvd, Altoona, PA 16602, US
Monday - Friday: 9am - 5pm
Saturday: By appointment